Support

Need help with BiteFlex?

Use support when you need account help, want to report a bug, have a content question, or want to send feedback.

We can help with

• Account and sign-in help.
• Reporting bugs or unexpected app behavior.
• Content or reporting questions.
• Feedback and suggestions for BiteFlex.

Bug report template

• What were you doing?
• What did you expect to happen?
• What happened instead?
• Did it happen once or repeatedly?
• What device and iOS version are you using?
• Can you include a screenshot or screen recording?

Common tips

• If sign-in does not restore, close and reopen BiteFlex, then try again.
• If a post does not appear immediately, refresh Home and check your connection.
• If Search looks empty, try a shorter term or clear filters.
• If photo upload fails, confirm photo permissions and retry on a stable connection.

Helpful links

Privacy reminder

Do not send passwords, private account credentials, or sensitive personal information when contacting support.